![]() ManageSoft reader "ReadSerialNumber" step may fail with timeout "Application enabled for usage tracking without File Evidence" alert not appearing on All Applications page "Created By" field on a record may be set to the current user if the field is currently empty when the record is updated HPE Universal Discovery Adapter does not support nested installed software CIsĬompliance Trend report may take a long time to load, and eventually fail with an errorīusiness Adapter Studio or MGSBI.exe fails to open adapter files if encryption details in MGSBI registry entry cannot be processed: "The type initializer for '' threw an exception" Non-ASCII characters may appear as "?" in "Corporate unit" and "Cost center" columns on on FlexNet Inventory Agent Status page ![]() ![]() User-based licenses may be incorrectly reported as "At Risk" when there are sufficient entitlements to cover consumption SAM for Oracle, Software license management Unexpected error page may be shown when clicking "Deallocate" button if an inventory device that is not currently allocated to the license has been selectedĮxpired users consume Oracle Named User Plus (NUP) licenses WriteRemoteFileEvidenceMatchCounts import writer step may fail with error: Failed to import inventory devices with error message 'The MERGE statement conflicted with the FOREIGN KEY constraint "FK_FileEvidenceMatchCount_FileEvidence_MT". Tanium inventory adapter does not import CIs with a NULL ci_item_system_uuid Import writer phase may fail with error on WriteContainerData step: "Violation of UNIQUE KEY constraint 'IX_ContainerInstanceBy_HostComputerId_ImageComputerId_ContainerId'" Linking an asset to an inventory device without a serial number removes the asset serial numberįiles are left in /tmp/managesoft directory after gathering container inventory ![]() Licenses of type "Processor" do not cover installations of applications on inventory devices where the Cloud Service Provider field is setĪgent installation fails attempting to create symlinks on Red Hat Enterprise Linux 9 if chkconfig is not installed Gathering last logged on user details during inventory collection on Windows may take a significant amount of time Host information may be incorrect for Solaris zones that have a customized Host ID that does not match global zoneĭeleting a file path exemption from the Use Rights & Rules tab on a license record that has associated installer evidence may fail with a red bar error message Unrecognized SKU alerts are not removed after installing an updated SKU Library containing the SKUsĪWS Adapter may fail to collect inventory from accounts which have disabled regions Oracle Weblogic installations may fail to be identified if malformed XML configuration files are found on managed devices Slow performance of procedure SoftwareLicenseCalculateGroupPointsConsumedĮxporting data to CSV from a saved view uses saved filter values rather than the current filter valuesīusiness Adapter may fail importing user data with error when First and Last name fields are not available as properties in the data source: "Object reference not set to an instance of an object"īeaconEngine.exe process may crash in module mgsvisdk.dll when executing VMware discovery phase Tip: Filter by a specific release number to see issues fixed in that release. This page lists known issues affecting FlexNet Manager Suite On-Premises and Flexera One ITAM. Before running the query replace XX with the ComplianceConnectionID number from step two.ĮXEC ComplianceConnectionDeleteForComplianceConnectionID XX Run the following stored procedure to remove the inventory connection from the FlexNet Manager Suite database and the license from the UI. Ensure this is the same Inventory connection as the one you deleted. Replace XX in the query below with the ComplianceConnectionID number from step two. Record the ComplianceConnectionID number from this query. WHERE LicenseName LIKE '%Name_of_License%' USE FNMSCompliance - OR your Compliance Database Run the query below, replacing Name_of_License in the query with the license name you see in the UI. You can check this using the queries in the steps one though three. You can remove this connection information using the following steps:Įnsure the deleted inventory connection created the license you see in the UI. After you delete an inventory connection, either on the beacon or through the FlexNet Manager Suite web UI, licenses associated with the connector still appear on the All Licenses page of the web UI if inventory connection information was not cleaned up from the database when the connection was deleted.
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